Privacy Policy
Effective Date: October 29, 2024
At DK Logistics (“we,” “us,” or “our”), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy explains our practices for collecting, using, maintaining, protecting, and disclosing your information when you visit our website https://dklogisticsusa.com/ (the “Site”) and use our services. By accessing or using our Site, you agree to this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: This may include your name, address, email, phone number, and company name.
- Non-Personal Information: This includes information that does not directly identify you, such as IP addresses, browser types, and usage data.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you fill out forms, contact us via email or phone, or use other online forms on our Site.
- Automatically: Information such as IP addresses, browser types, and usage patterns may be collected through cookies, web beacons, and similar technologies.
- From Third Parties: We may receive information about you from third parties involved in our services.
3. Use of Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process shipments, manage your account, and communicate with you about your shipping needs.
- To Improve Our Services: To better understand how users interact with our Site and enhance our services.
- For Marketing: We may send you marketing communications regarding our services that we believe may interest you. You may opt-out of these communications at any time.
- To Comply with Legal Obligations: To respond to legal processes or requests from government authorities, as required by law.
4. Sharing Your Information
We do not sell, rent, or otherwise disclose your personal information to third parties except:
- Service Providers: We may share information with third-party vendors and partners who assist us in delivering services. They are bound by confidentiality obligations.
- Legal Requirements: We may disclose information when necessary to comply with legal obligations or respond to valid legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the assets.
5. Your Rights under California Law
Under the California Consumer Privacy Act (CCPA), California residents have specific rights:
- Right to Access: You may request details on the categories and specific pieces of personal information we have collected about you.
- Right to Deletion: You may request the deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You may request that we do not sell your personal information to third parties.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise these rights, please contact us at sales@dklogisticsusa.com or call 714-874-5788.
6. Cookies and Tracking Technologies
Our Site may use cookies and other tracking technologies to improve user experience. You may control or disable cookies through your browser settings; however, disabling cookies may affect some features of our Site.
7. Data Security
We implement reasonable security measures to protect your personal information. However, no security measure is completely secure, and we cannot guarantee the absolute security of your information.
8. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.
9. Contact Information
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us:
- Email: sales@dklogisticsusa.com
- Phone: 714-874-5788